Privacy Policy for RegenTech Ltd
Last updated: 03/06/2025
At RegenTech Ltd ("we", "our", "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website, products, and services. RegenTech Ltd is a company registered in the United Kingdom, and we are committed to complying with the UK General Data Protection Regulation (UK GDPR).
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1. Who We Are
RegenTech Ltd is a UK-based company specialising in the sale and refurbishment of preloved technology. Our mission is to promote sustainable tech consumption by extending the life of electronic devices.
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2. What Data We Collect
We may collect and process the following personal data:
Identity Data: name, username, or similar identifiers
Contact Data: billing address, delivery address, email address, and telephone numbers
Financial Data: limited payment details (processed securely via third-party providers)
Transaction Data: details about products you have purchased from us
Technical Data: IP address, browser type, time zone setting, and device information
Usage Data: information about how you use our website and services
Marketing and Communications Data: your preferences in receiving marketing from us
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3. How We Collect Your Data
We collect your personal data in the following ways:
When you purchase a product or service from us
When you create an account on our website
When you contact us via email, phone, or social media
When you sign up for newsletters or marketing communications
Through cookies and similar technologies on our website
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4. How We Use Your Data
We use your personal data for the following purposes:
To process and deliver your orders
To manage your customer account
To provide customer support and respond to inquiries
To personalise your shopping experience
To send you important updates and marketing (if opted in)
To improve our website, products, and services
To comply with legal obligations
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5. Sharing Your Data
We do not sell your personal data. However, we may share it with trusted third parties, including:
Payment processors (e.g., Stripe, PayPal)
Delivery partners (e.g., Royal Mail, DPD)
IT and system administration providers
Legal and professional advisers
All third-party service providers are required to respect the security of your data and comply with data protection laws.
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6. International Transfers
Some of our third-party providers may process your data outside the UK. In such cases, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your personal data.
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7. Data Retention
We retain your personal data only as long as necessary for the purposes set out in this policy, including legal, regulatory, or reporting requirements.
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8. Your Data Protection Rights
Under the UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data
Object to or restrict processing
Request data portability
Withdraw consent where applicable
To exercise any of these rights, please contact us using the details below.
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9. Cookies
Our website uses cookies to improve your browsing experience and provide essential site functionality. You can manage your cookie preferences through your browser settings.
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10. Changes to This Policy
We may update this privacy policy occasionally. When we do, we will revise the "Last updated" date at the top. Significant changes will be communicated to you directly where appropriate.
11. Contact Us
Business Address
RegenTech Ltd
26 Micklefield Road
Liverpool
England
L15 5BT
carl@regentech.uk
Phone
+44 7873 132 853
Company Number
13706755
Registered with Companies House on 27 October 2021